Privacy policy
Privacy Policy
Effective Date: August 7, 2025
This Privacy Policy describes how PT Samadhi Living Collective, owned and operated by Ida Linnea Nathalie Qwick, collects, uses, and protects your personal data when you visit or make a purchase from www.samadhiliving.com.
1. Who We Are
Website Owner: PT. Samadhi Living Collective
Address: Jl. Hanoman 22, Ubud, Bali 80571
Email: info@samadhiliving.com
Business no.: 2504250019196
NPWP: 1000 0000 0173 2583
Legal Entity: PT PMA
2. What Personal Data We Collect
When you use our website, we may collect the following:
Your name, shipping and billing address, phone number, email
Payment information (handled securely via third-party processors)
Order history and purchase preferences
Website usage data (cookies, IP address, browser type)
We collect data to process your order, communicate with you, and improve our services.
3. How We Use Your Information
We use your information to:
Fulfill and manage orders
Send order confirmations and updates
Respond to inquiries or customer support
Improve website experience and marketing
Comply with Indonesian Law (e.g., tax/VAT reporting)
We do not sell or rent your personal data.
4. Third-Party Services
We may share your information with trusted third parties to process payments, handle shipping, or analyze site traffic (e.g., Shopify, Stripe, PayPal, Meta/Facebook Ads, Google Analytics). These providers comply with GDPR and have their own privacy policies.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can manage cookie preferences via your browser settings.
6. Your Rights Under GDPR
As a user in the EU/EEA, you have the right to:
Access the data we hold about you
Request correction or deletion of your data
Withdraw consent at any time
File a complaint with the Indonesian Authority for Privacy Protection (IMY)
To exercise your rights, contact us at: info@samadhiliving.com
7. Data Retention
We retain your personal data only as long as necessary for business, legal, or tax purposes. Unused or outdated information is securely deleted.
8. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please email us at: info@samadhiliving.com