Cancellation policy
At Samadhi Living, we process orders with care and efficiency to ensure timely fulfillment. Because of this, we cannot guarantee cancellations once an order has been placed. However, if you need to make changes, please contact us immediately with your order details, and we will do our best to assist you.
Editing Policy
Editing Your Order Instead of Cancelling. While cancellations may not always be possible, we do allow order edits, except for delicate items. Editing your order is a smoother process than canceling, helping to avoid delays while also minimizing waste and loss. If you need to change an item in your order, we encourage selecting an item of equal value to your original purchase.
Pre-Order Policy & Cancellations
When you place a pre-order, you agree to wait for the production and fulfillment time. Our clothing is handmade, which requires time, and we truly appreciate your patience and understanding.
- Full payment is collected at checkout, and we will provide updates on your order’s progress.
- Once production has started, pre-orders cannot be canceled.
- We will notify you once your item is ready for shipment.
Why We Have This Policy
As a small business, every order matters deeply to us. Unexpected cancellations can have a significant impact, which is why we encourage thoughtful purchasing to prevent delays and inconveniences.
Additional Notes:
- Orders cannot be canceled during high-volume periods.
- Once your package has left our facility, we are not responsible for delays or errors caused by shipping carriers.
- If you need assistance, please contact us at info@samadhiliving.com as soon as possible.
We truly appreciate your support and understanding. Thank you for choosing slow and mindful fashion! 💛